Rebekah Ratliff is an international mediator and arbitrator with the Judicial Arbitration Mediation Service (JAMS), providing dispute resolution services worldwide. She is a credentialed former commercial insurance complex claims professional with more than 25 years of experience evaluating, negotiating and settling casualty claims loss matters, nationwide and internationally for global carriers and she holds a Casualty Claims Law Specialist (CCLS) designation. Having a wide range of subject matter expertise, she managed and held the authority to negotiate and resolve complex matters, with settlements totaling in the millions. After leaving her claims career, she founded Capital City Mediations, LLC, a mediation, arbitration and consulting firm and joined the Judicial Arbitration and Mediation Service (JAMS) in 2020, becoming the first African American non-attorney ever, to be invited to the JAMS panel of neutrals. Ms. Ratliff is the Secretary and Global Relationships Liaison of the National African American Insurance Association (NAAIA).

Proudly of West African descent, she is actively engaged in insurance community on the Continent, as a member of AIWA and CILAG. She serves as the 1st Vice Chair of the National Bar Association’s Alternative Dispute Resolution (ADR) Section and will serve in the upcoming administration as the Chief Risk Management Advisor to the President. She also serves on the American Bar Association’s Dispute Resolution Section Council. Ms. Ratliff is a published author and globally sought-after presenter, panelist, and lecturer in the insurance and legal industries, commanding audiences from all over the world. She is the visionary and founder of HBCU IMPACT®, a non-profit created to increase diverse representation in the insurance, risk management, financial services and legal industries by enabling a space for interaction between industry recruiters and students from historically Black colleges and universities (HBCUs). The focus is to attract, educate and employ student participants into insurance-related careers. HBCU IMPACT initiatives enable relationships for global exposure, industry licensing, internships and employment.

Ms. Ratliff is an architect of the historic MOU signed in 2025, between the National Bar Association (USA) and the AfCFTA Secretariat. Along with her Co-chair, she planned and served as a panelist in an insurance-focused program held at the IMF on the margins of the IMF World Bank Fall Meetings (October 2025), offering insights on how the insurance, financial services and legal communities will enable sustainable economic growth and rule-based trade integration across Africa.

Ms. Ratliff is an adjunct professor at Howard University School of Law, teaching insurance-related curriculum, that she created and designed. She is the recipient of various prestigious awards to include the 2024 Global Women of Excellence U.S. Congressional Honor, 2023 Business Insurance Alonzo Herndon (Diversity) Award, Business Insurance Women To Watch (2021), Insurance Business America (IBA) Elite Women, IBA HOT 100 List, National Bar Association Outstanding Service Award and the American Bar Association’s inaugural Ladder Award. Ms. Ratliff is a native of Chicago, IL and graduate of the University of Illinois at Urbana-Champaign, holding a degree in Psychology. She is based in Atlanta, GA and operates globally.